Performance Of Agents
| ID | Agent Name | Total Tickets | Open Tickets | Resolved Tickets | Avg. Resolution Time | Satisfaction Rate | Availability | Action |
|---|---|---|---|---|---|---|---|---|
| #854 |  Oliver Khan | 230 | 20 | 75 | 2.5 hours | 80% | available | |
| #853 |  Ava Cooper | 180 | 16 | 35 | 1.4 hours | 75% | available | |
| #852 |  Isabella Evans | 150 | 35 | 45 | 3.2 hours | 80% | available | |
| #851 |  Mia Hughes | 75 | 86 | 25 | 4.5 hours | 100% | available | |
| #850 |  Noah Mitchell | 320 | 90 | 10 | 3.8 hours | 80% | Not Available | |
| #849 |  Sophia Carter | 120 | 55 | 20 | 5.3 hours | 60% | available | |
| #848 |  Oliver Jake | 250 | 20 | 75 | 2.5 hours | 80% | available | |
| #847 |  Connor Cooper | 180 | 16 | 35 | 1.4 hours | 75% | available | |
| #846 |  Jacob Evans | 170 | 35 | 45 | 3.2 hours | 45% | available | |
| #845 |  Mia Thomas | 75 | 90 | 30 | 4.5 hours | 67% | Not Available | |